Privacy Policy

Effective Date: November 26, 2024

At Nirapod Khaiddh | Safe Food for Your Family, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us in other ways.

By using our website, you agree to the practices described in this policy. Please read this document carefully to understand how your information is handled.


1. Information We Collect

We collect personal information to provide you with a better experience when using our website. The types of information we may collect include:

  • Personal Identification Information: Name, email address, phone number, billing address, shipping address, and payment details.
  • Non-personal Identification Information: Browser type, IP address, device information, and browsing activity on our website.

We collect this information through online forms, email, cookies, and other tracking technologies to improve your experience with us.


2. How We Use Your Information

The information we collect is used for the following purposes:

  • To process orders and deliver products: We use your personal and payment information to process your purchases, deliver products, and manage your orders.
  • Customer service: To respond to inquiries, provide customer support, and improve our service.
  • Marketing and communication: With your consent, we may send you promotional emails or newsletters regarding our products, services, and offers.
  • Website improvement: We use non-personal information to analyze trends and improve our website’s functionality and user experience.

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information. This includes:

  • Using secure servers with encryption technology to protect your sensitive data during transmission.
  • Restricting access to personal information to authorized personnel only.
  • Regularly reviewing and updating our security procedures to prevent unauthorized access or data breaches.

4. Sharing Your Information

We respect your privacy and will never sell, rent, or share your personal information with third parties without your consent, except in the following cases:

  • Service Providers: We may share your information with trusted third-party companies that assist with payment processing, shipping, and customer service to provide you with our services.
  • Legal Requirements: We may disclose your information if required by law, such as to comply with legal obligations, protect our rights, or prevent fraud.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, improve our services, and analyze site usage. Cookies help us remember your preferences and optimize our website’s performance.

You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.


6. Third-Party Links

Our website may contain links to third-party sites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.


7. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct any inaccurate personal information.
  • Deletion: Request the deletion of your personal data, subject to legal requirements.
  • Opt-Out: Opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link in the emails or contacting us directly.

To exercise any of these rights, please contact us using the information provided below.


8. Children’s Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child under 16, please contact us immediately, and we will take appropriate steps to remove the information.


9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with the revised date. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.


10. Contact Us

If you have any questions or concerns about our Privacy Policy or how your personal information is handled, please contact us:

Email: info@nirapodkhaiddho.com
Address: Sylhet, Bangladesh

Thank you for trusting Nirapod Khaiddh | Safe Food for Your Family. We are committed to protecting your privacy and providing you with a safe and secure shopping experience.